Custom Build Computers

There are lots of computer options out there, let us build you a customized computer package that suits all of your needs. All computers we build have a 1 year Expertech Warrenty. Give us a call or visit any of our office locations; our agents are standing by ready to help.

Protect Your New Computer with our MAX Focus Managed Antivirus

Features included with MAX RMM, Active Discovery: Complete visibility of the devices on your networks.

  • Find new devices on clients’ networks
  • Monitor for changes on clients’ networks
  • Discover and categorize the devices connected to each managed subnet
  • Get details on connected devices such as MAC address, IP, Operating System, Version and hostname
  • See when devices come online and when they disconnect from the network
  • Prevent exposure to unmanaged devices from compromising networks

AUTOMATED MONITORING

One-view dashboard – personalized – with access anywhere, anytime, any device

  • iOS and Android app availability
  • Client portal so customers can see what you’re working on
  • Covers Windows, OSX, Linux
  • Network & IP Monitoring
  • SNMP Monitoring
  • Website Monitoring
  • VM Monitoring
  • Instant alerting – with customizable options on what you get alerted to
  • Email notifications for every check failure or overdue server

AUTOMATED MAINTENANCE

Complete visibility around networks

  • Deploy software, patches and custom scripts
  • Execute and track custom maintenance tasks
  • Comprehensive ‘live’ scripts library

ROBUST PATCH MANAGEMENT

Maintain a secure, compliant network

  • Upgrades to latest versions automatically
  • Easily deploy third party software or patches network -wide
  • Vulnerability scanning and security capabilities
  • Set and forget – or customize depending on customer needs
  • Supports all updates
  • Covers all major browsers

REMOTE ACCESS

Provide your customers with a seamless, secure maintenance experience – wherever they are

  • Remote Background Management – work on client machines without interrupting end user

ASSET & INVENTORY TRACKING

Fully integrated with your RemoteManagement dashboard, view detailed information about your clients’ software and hardware assets from one single interface

  • Comprehensive reporting capabilities
  • License compliance tracking
  • Provides detailed hardware and software information on customer assets
  • Customizable around whatever information you need

REPORTING

Robust, flexible reporting tools Delivered in a range of formats

  • Delivered in a range of formats

MANAGED ANTIVIRUS

Powered by Bitdefender

  • Enable on individual servers and workstations or on all servers and workstations at a client or site
  • Configure every aspect of the Managed Antivirus agent including scan schedules and remediation action
  • Fine tune protection policies
  • Manage quarantine
  • Free malware removal service
  • Used on over tens of thousands of networks worldwide
  • Flexible reporting capabilities

MANAGED ONLINE BACKUP

Fully hosted backup service enabled with just a few clicks on all servers and workstations, or individual devices as required

  • Free seed-loading service
  • Customer data is fully encrypted using AES technology

MOBILE DEVICE MANAGEMENT

Highly effective mobile management for your customers

  • Scalable, easy-to-configure and easy-to-manage features
  • Protects against device loss and theft
  • Enables cost control with asset visibility and expense management
  • Tracking of mobile devices
  • Device lock, wipe and reset
  • Pin control and automated configuration
  • Works across a range of mobile devices – iOS and Android

 

INTEGRATED SERVICEDESK

Fully integrated and dedicated self-service customer area within your dashboard.

  • Easy visibility on all incoming tickets
  • Works seamlessly across a range of sources – from the self-service front end, to converting twitter messages to tickets, and more
  • Create multiple products with inventory support
  • Robust time tracking with a wide range of capabilities
  • Easily import customer devices and sites; associate tickets to assets; track tickets and volumes against specific assets and export data
  • Comprehensive notifications capabilities
  • Integrated with Take Control in your RM dashboard
  • Connect your existing Twitter account to MAX Service Desk and view any Tweets sent to your account.

 

WEB PROTECTION

Secures against websites pushing malware, phishing, proxies, spyware, adware, botnets and spam

  • Stay on top of bandwidth usage with alerts when devices exceed thresholds
  • Block users from visiting suspected and confirmed unsafe sites
  • Set white lists and black lists to override category based filters
  • Apply Web Bandwidth checks
  • Filter internet activity by day, category and URL to reveal trends, spikes and irregularities
  • Complete with detailed reporting tools to let you analyze browsing activity and demonstrate the effectiveness of web security.